Privacy Policy

Information we collect

When you send a project inquiry, we may collect:

• Your name, business name, email address, and optional phone number.
• Your current website, preferred package, timing, and project goals.
• Reference images you choose to upload.
• Agreement and Statement of Work details, typed electronic signatures, acceptance choices, timestamps, and limited technical audit information.
• Basic technical information needed to keep the website secure and reliable.

How we use it

We use your information only to review your request, communicate with you, prepare a recommendation or quote, provide requested services, and protect the website from misuse. We do not sell your personal information.

Reference images

Uploaded images are treated as private project references. They are used to understand the style, content, or examples you want us to consider. We do not publish or reuse them without your permission.

Storage and service providers

Inquiry details, uploaded files, and electronic agreement records are stored with service providers that help us host the website, retain business records, and deliver notifications and completed-agreement links. We limit access to people and providers that need the information for those purposes.

Website analytics

We may use Google Analytics to understand how visitors find and use this website. Google Analytics may collect information such as pages viewed, approximate location, device and browser details, and interactions with the site. We use this information to improve the website and measure marketing performance, not to sell personal information.

You can limit analytics by adjusting your browser privacy settings, blocking cookies, or using Google's Analytics opt-out tools.

How long we keep information

We keep inquiries and reference images only as long as reasonably needed to respond, provide requested services, maintain appropriate business records, or resolve a dispute. Information that is no longer needed may be deleted or anonymized.

Signed agreements, signature audit details, payment records, and related notices may be retained longer when reasonably necessary to document the transaction, enforce the parties' rights, meet tax or recordkeeping duties, or resolve a dispute.

Your choices

You may ask what information we have about you, correct it, or request its deletion. Some information may need to be retained when required for legitimate business or legal reasons.

Contact

For a privacy question or request, email hello@ctxwebpros.com.